Frequently Asked Questions
At VIII LEMON PIPS, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
All of our garments are handmade to order. With this in mind there is a 2 week turnover maximum from you placing your order to receiving it.
HOW DO YOU MANUFACTURE YOUR GARMENTS?
Everything on the website is designed, sampled and handmade by myself, Pippy Downs in Kent.
WHAT IS YOUR RETURN POLICY?
We are able to offer a full refund within 14 days of receiving your products. Please use the contact us page to request a refund.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide. When checking out you will be able to see all shipping options across the globe.